SERVICES POLICY

 I understand that Coach Milfort operates on a scheduled hourly appointment basis for private training sessions. Therefore, when canceling an appointment, I am required to provide MORE than 24-hour notice, for which no additional levy shall be incurred. However, if I cancel a session LESS than 24 hours to the scheduled time, I shall be charged in full for that training session. 

I understand that I’m entitled to a one-time cancellation fee waiver, whereby I can cancel a session in less than 24 hours, at no additional charge.

Should Coach Milfort cancel a session less than 24 hours prior notice, I shall be entitled to one free session upon rescheduling. I understand that the free session must be redeemed within 30 days of canceling the previous one or shall be forfeited.

However, should Coach Milfort cancel a session with MORE than 24-hour notice, I shall be entitled to no free session, but the training session shall be rescheduled within 7 days to ensure consistency and progress. Not refundable. Not transferable